Returns & Refunds

We take great pride in the quality of our product and the customer service we provide .
              Return Policy:
  • We are happy to offer customers store credit (in form or a gift voucher ) to the value of the returned item (s).
- Within 15 business days of ordering (the date your order was placed
-In the original purchase condition  unworn  unused  unwashed and undamaged
-In the original, undamaged product packaging.
-with a copy of the original purchase receipt.
                   PLEASE NOTE:
  • IF we receive your return and does NOT meet the above  criteria  we will be unable to issue you a store credit . In this case  the package will be returned to you at your expense .payment for return shipping will need to be made prior the item leave the warehouse.
Please make your purchase carefully as we do not provide refunds or cover cost of return shipping unless an item deemed faulty
                       REFUND POLICY:
  • ALL products are individually quality check before leaving our warehouse.
Shipped in protective packaging and delivered with a trusted provider.
A refund will be issues
-are unsafe or create an unsafe situation ( I.e  parts of the product is or are broken or sharp and could cause physical harm)

  • A refund will not be issues for any or all of the following reasons:

- If you changed your mind
- the product does not fit how you expected it would
-If you decided you did not like the product
- If you found the item cheaper somewhere else
- If you have no use for the product
WE have read and understand our returns policy above .
We cannot guarantee any refund and return credit if this process is not followed.

Contact Us | Customer Service at Kazoku Lunettes: 


31 Milk Street Suite 961931, Boston, Massachusetts, 02196, United States

Call or E-mail Us:

Call: (617)320-9041